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CaptinQ Marketplace CaptinQ Marketplace
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Return Policy

Buyers may request to return items under certain conditions.

Return Conditions

Items must:

  1. Be unused
  2. Be returned in original packaging
  3. Include all accessories

Return requests must be made within [7–14 days] after delivery.

Return Shipping

Return shipping costs may be paid by:

  1. The seller (if the seller made an error)
  2. The buyer (if returning for personal reasons)

Non-Returnable Items

Certain items may not be returned, such as:

  1. Perishable goods
  2. Personalized products
  3. Digital goods